Calls must be answered using the Skype for Business on Mac application interface on users’ computers. USB audio devices are no longer supported for full plug and play remote call control.Users can manage call control functions using the softphone interface on their computers. All Plantronics USB audio devices support the ability to receive and transmit audio on all Mac environments tested.Plantronics is proactively involved with Microsoft to address user experience on all platform OS.īased on Plantronics internal testing of Microsoft Skype for Business on Mac and Plantronics USB headsets, the following compatibility issues have been evaluated. While Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our UC products, not all features are supported on all applications. As is frequently the case with similar but not identical applications, this new Mac client does not provide equivalent USB audio device compatibility as Microsoft Lync for Mac. On October 26 th, Microsoft released Skype for Business on Mac.